Terms of service

A reservation is confirmed when payment completes and you receive a confirmation code. Booking a home also means you accept our {rentalAgreement}. Quoted totals include Mexican lodging taxes (IVA, ISH) and the Jalisco environmental fee. We collect no security deposit; instead, Stripe keeps the card you book with on file and documented damages may be charged to it, as described in our {damagePolicy}.

Each home’s cancellation policy is shown on its page and in your confirmation email; that policy governs refunds. Check-in and check-out times, guest limits, and house rules are part of these terms — homes are private residences in residential neighborhoods, and we enforce quiet hours.

Questions about these terms? Write to {email}.